Allegiance Benefit Plan Mgmt.
  • 27-Oct-2020 to Until Filled (MST)
  • Missoula, MT, USA
  • $12.38
  • Hourly
  • Full Time

Full Benefit Package

Do you want a career where you can make a difference? Allegiance is a growing company with hometown values that is looking for dynamic candidates to join the team! A positive, team-oriented environment is provided with opportunities for advancement.

Allegiance offers full-time positions with evenings, weekends, and holidays off and a multi-faceted benefits package.

We pride ourselves in having a reputation for top-notch customer service. Make a difference. Start your career with Allegiance today!

REPORTS TO: Office Services Manager LOCATION: Missoula FLSA STATUS: Non-Exempt


The Mail Clerk is responsible for the timely and efficient retrieval, processing and delivery of incoming company mail to individuals within the organization. The incumbent will scan all incoming paper claims and correspondence timely, accurately and legibly. Duties also include sorting, logging and retrieving claims as requested and processing outgoing mail for delivery to the Post Office by the end of the workday. Back up for the reception desk may be required.

Mail is processed at Allegiance Monday through Saturday. Weekend and holiday work may be required. Overtime may be required as mail volume necessitates.

The incumbent is expected to communicate professionally with peers, supervisors, subordinates, vendors, customers, and the public, and to be respectful and courteous in the conduct of this position.


Essential job functions include the following. Other functions may be assigned as business conditions change.

  1. Picks up incoming mail from the USPS at the beginning of the workday and prepares outgoing mail (USPS or Fed Ex) for evening delivery to the Post Office. Requests funds as needed for insufficient postage from the Office Manager. Provides documentation for such money spent.

  2. Opens and sorts incoming mail. Batches claims mail by designated group or category.
  3. 4. Picks up and distributes mail and correspondence to and from locations at the Garfield Street, South Avenue and Oxford offices at scheduled intervals daily.
  4. Scans incoming claims mail in batches by designated group or category. Verifies the accuracy of each scanned batch and ensures the legibility of each document. Exceeds or maintains department scanning production requirements of 5 seconds per page.
  5. Numbers and initials batches prior to storing materials.
  6. Stores paper claims by received date. Keeps storage information current in electronic format. Coordinates the removal and retrieval of original claims with storage facility.
  7. Operates folding and inserting machine or manually prepares outgoing mail.
  8. Sorts outgoing mail for pick up by automation mailer or for delivery to the USPS directly.
  9. Weighs, meters and trays mail according to USPS standards for delivery to the USPS. Compares USPS costs for flats to UPS pricing and forwards to Receptionist for UPS delivery if determined to be more cost effective.
  10. Delivers excess and special services mail to the USPS daily, ensuring proper authorization is obtained at the USPS for special services.
  11. Maintains daily running totals of postage by category. Computes monthly postage totals to be reported to the Office Manager.
  12. Maintains daily descending postage totals. Requests additional funds for postage from the Accounting Department when necessary and transfers the deposit into postage via modem.
  13. Orders envelopes weekly as needed from the Purchasing Agent.
  14. Contributes to the daily workflow with regular and punctual attendance.


  1. May provide back-up assistance to the Receptionist or other departments when needed.
  2. Performs related or other assigned duties as required or directed.




Physical requirements are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting 80% Reaching High

Standing 15% Manual Dexterity High

Walking 5% Telephone Some

Kneeling Some Computer Screen Low

Bending Some Lifting up to 40 pounds


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education: High school graduation or GED required.

Certification(s) Required: Valid MT state driver's license required.

Minimum Experience: Experience with computers and mail systems preferred.

Other Qualifications: Oral and written communication skills required.

PC skills, including Windows, Word and Excel. Must be able to adapt to software changes as they occur.

Ability to sort and batch mail quickly and accurately.

Ability to learn the scanning functions of the claims processing software.

Ability to enter data with precision, scan forms legibly and quickly, and identify and correct errors.

Mathematical skills.

Ability to learn new rate structures as imposed by the USPS and implemented by the Company.

High level of interpersonal skills to work effectively with others.

Ability to organize the work environment to present a professional and efficient use of space.

Ability to project a professional image and positive attitude in any work environment.

Ability to comply with privacy and confidentiality standards.

Ability to be flexible, work under pressure and meet daily deadlines.

Ability to analyze and solve problems with professionalism and patience and to exercise good judgment when making decisions.

Ability to operate typical office equipment and mail processing equipment.

Working knowledge of general office procedures.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel as classified.

Allegiance Benefit Plan Mgmt.
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