Allegiance Benefit Plan Mgmt.
  • 13-Feb-2020 (MST)
  • Plano, TX, USA
  • DOE
  • Full Time

Full Benefit Package


Do you want a career where you can make a difference? Allegiance is a growing company with hometown values that is looking for dynamic candidates to join the team! A positive, team-oriented environment is provided with opportunities for advancement.

Allegiance offers full-time positions with evenings, weekends, and holidays off and a multi-faceted benefits package.

We pride ourselves in having a reputation for top-notch customer service. Make a difference. Start your career with Allegiance today!

POSITION RESPONSIBILITIES:

The Implementation Coordinator services existing and new accounts through personal and written contact.  The incumbent is responsible for effective communication between company personnel, customers, brokers and carriers on the installation of new and renewal business and maintains successful business relationships between the company and our customers. 

The incumbent is expected to communicate professionally with peers, supervisors, subordinates, vendors, customers, and the public, and to be respectful and courteous in the conduct of this position.

 

 

ESSENTIAL JOB FUNCTIONS:

Essential job functions include the following.  Other functions may be assigned as business conditions change.

 

  • Collaborates with internal departments as well as with carriers, brokers and group contacts to facilitate the implementation of new business or new products.
  • Ability to take on a leadership role to guide all parties through implementation.
  • Prepares agendas and takes detailed notes on group implementations to keep group and internal departments updated.
  • Coordinate internal/external meetings and webinars.
  • Creates workflow and materials/communications for clients regarding the implementation process.
  • Assists customers, brokers, carriers and company personnel with questions pertaining to group health benefit plan implementations and implementations of future products. Resolves problems as they arise.
  • Organizes and facilitates group meetings to ensure effective communication between company personnel, brokers, carriers and group contacts.
  • Attends off-site client meetings as necessary.
  • Ability to learn and understand basic information on all Allegiance products/departments
  • Coordinates with the Implementation & RFP coordinator to assist with the tasks associated with implementation
  • Contributes to the daily workflow with regular and punctual attendance.

NON-ESSENTIAL JOB FUNCTIONS:

  • Performs related or other assigned duties as required or directed.

                                                                                                            

SUPERVISION EXERCISED:

None. Can give direction to the Implementation & RFP Coordinator on specific client implementations

PHYSICAL WORKING CONDITIONS:

Physical requirements are representative of those that must be met to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Sitting                                     65%                                                        Reaching                               Some

Standing                                15%                                                        Manual Dexterity                  High

Walking                                 20%                                                        Telephone                             Yes

Kneeling                                Some                                                     Computer Screen                 High (visual acuity corrected to 20/30)

Bending                                 Some                                                     Lifting                                     up to 30 pounds

 

JOB SPECIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Minimum Education:                                         Bachelor's degree in business or related field preferred; high school graduation or equivalence required.

 

Minimum Experience:                                       Three to four consecutive years of work in a clerical position in the insurance industry required in the absence of a bachelor's degree.

 

Other Qualifications:

  • Excellent oral and written communication skills required.
  • Ability to prioritize problems and responsibilities.
  • Extensive PC skills, including Windows, Word, Excel, Access, PowerPoint, and Adobe.
  • Ability to learn applications of the claims processing software as is necessary.
  • High level of interpersonal skills to work effectively with others.
  • Ability to organize and recall large amounts of information including interactions with employees, agents, plan participants and clients.
  • Detail Oriented and ability to set and meet deadlines and document information effectively for internal and external parties.
  • Ability to read, analyze and interpret benefit summary plan descriptions, insurance documents and regulations.
  • Working knowledge of self-funding, excess loss coverage and insurance products such as Life, AD&D, STD and LTD.
  • Knowledge of medical terminology.
  • Ability to project a professional image and positive attitude in any work environment.
  • Ability to maintain confidentiality.
  • Ability to be flexible, work under pressure and meet deadlines.
  • Ability to analyze and solve problems with professionalism and patience, and to exercise good judgment when making decisions.
  • Ability to operate typical office equipment.
  • Working knowledge of general office procedures.

                               

 

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel as classified.

Allegiance Benefit Plan Mgmt.
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